Messages

It lives!

Sorry for the long down-time. Was having some issues both hardware and software, but they should all be solved now. Also, Thanks to your generous donations the server returns to battery-backup!! No more downtime due to pesky power poltergeists.

Llewellyn

PS: http://www.newegg.com/Product/Product.aspx?Item=N82E16842302053

Greetings my fellow Sylvanites.

It has been a while since I have come to you with news of the back-end, but now that life is returning to normal after the holidays it is time. I have seen a couple of posts on here concerning random lagging and/or crashes/disconnects. This means that it is time for me to perform some routine maintenance to ensure that our world remains awesome.

Thus,
Tomorrow, around 10am Central Time Zone, I will be taking the server offline for a few hours to perform this critical service. I will post on here approx. 30 minutes before the down-time and will let everyone know just as soon as it is live again. Thanks in advance for your understanding and I sincerely appreciate all those who help Cypress and the staff keep Sylvan Heart such a wonderful place to live.

Llewellyn

Just checked. Looks like with the internet re-established they also gave me a new IP address. Updated the hosting DNS, changes propagating. will check back in an hour
L

I had internet again!

Took them forever

L

Try now.
(as soon as the DNS cache clears and the new IP propagates)
((30 mins from this post))
L

And.... back up and running again.

L

I don't know if it was a Turkey, but something killed the power to my place for an extended time. Came home to a note on the door that the power company had left notifying me that they had had to kill the power to my house to work on the lines.

Everything should be up and running now. Let me know if anything seems amiss.

Llewellyn

Greeting Sylvanites,

It does appear that the internet to my house is out. I cannot connect with any of my diagnostic tools either.
I am unfortunately 80ish miles away for Thanksgiving and will not be able to drive back and check it for a day or so. I will try to drive home tomorrow some time and will keep everyone updated as I can.

Sorry for the downtime and I will try to get it back up asap.

Llewellyn

Could be a possibility. Can you post or PM me the model/make/brand?

Thanks

Greetings fellow Sylvanites!

Many apologies for the downtime. Come to find out the battery back-up system that the server runs on went bad. One of the cells started leaking and dissolved part of the UPS. This of course short-circuited everything and took down the server. It seems as if everything saved correctly and it didn't have any issues booting back up, but definitely keep an eye on things and report weird occurrences of a technical nature to your nearest friendly staffer.

As for the battery-backup, I am running it without one at the moment as I look around and try to find another online within my budget. It is crazy how much those things can cost. What this means to you as the player is that there 'could' be an increased occurrence of server restarts. I am not projected to have any adverse weather/storms in my area for a few weeks, but send me all your fair-weather wishes as we will all get through this  unscathed.

Your ever-watchful digital skygod,
Llewellyn

P.S: Donations have been steadily sparse for the past year(ish) but I have half of the cost of a new UPS in the server-account. Any further donations are welcome, but are of course not required. As per-usual, I appreciate VERY MUCH the people who have donated in the past and those funds are solely used for the server/shard. It is such kindness that enables me to return it in-kind and keep this wonderful world running.

Greetings Sylvanites!

Many apologies for the server downtime this morning, I was working on hanging my new projector screen in the media room and managed to drill through a hidden power line in the wall....
Needless to say the resulting arc kinda scared me. Sadly, it also blew the power to the server's outlet. It took me a few hours to fix, but everything is good now and the server is up and running waiting for you all to log in and play.

Sorry again,

Llewellyn

P.S. The power drill was toast too, but I am 100% fine.

Well,

That was surprisingly more painless than I had thought it would be.
Which means that something is about to fail spectacurally.

For now, however, everything should be up and running.
I still need to unpack my house and all the crap that deals with moving.
I will be checking back occasionally to these forums to see if anything is breaking.

Have fun guys.
Lewellyn

Greeting Sylvanites,

I hope everyone is doing well and really enjoying themselves as the summer heat hits those in the US.
Just wanted to give everyone an update on the server's location. I will be taking it down tomorrow for good...


(kidding, hah)


I will be taking it down though for at least a day's time. I just recently bought my first house (IRL) and will be moving everything over the weekend to my new digs.
My internet provider is scheduled to connect and test the internet at the new place starting at 1pm (CST) tomorrow the 27th.
As is my nature, I am thinking of you guys first so the very first thing in my new house will be the server and my modem/router/infrastructure/etc.
I am hoping to have as little downtime as possible, but (knowing IT) I always expect it to take longer than I think it should.
I will try and keep you updated if everything isn't working 100% by tomorrow evening, but I really hope this transition is fairly painless.
I have a lot of other crap to worry about with the whole move stuff.....   

I meant to give you all some more advance notice, but life is crazy atm.
Hope to have good news soon.

Llewellyn

P.S. Downtime "should" be from 10:30 am until ~6pm-ish (all CST)

Greetings Sylvanites,

Apologies for any connectivity issues that you might have had last night.
I received word of problems with long worldsaves, but this morning when I checked out the server I could not find anything amiss.

I will continue to monitor the situation and let you guys know if I need to restart it with plenty of time to get safe.
Also, please feel free to start a thread here if you experience any issues.

Peace be with you,
Llewellyn

And we are back!

All things smooth sailing again.

L