http://www.cainslair.com/guides.htm its uotrace just put in the shard ip in and hit a button :)
Useful if people need to know if the server's crashed I suppose :)
Used to use that program back when I was still on OSI.
usefull to see what your connection is to the server :), which is what it was designed for. hehe Just like right now it tells me that the brit internet likes dropping packets atm for me. but I have seen that very differant as well :)
but really it was for someone that was having problems...they wanted to check their connection, and asked ingame if any had ideas.