I hate to double post, but figured it might be good to also post about it here in this section.
There has been a new Troubleshooting page added to the Sylvan Website. I hope this helps serve as a general onestop shop for many common troubles. Of course we will likely still be posting here for various strange errors and server crashs, but I hope this new page helps cover many of the common problems.
Check it out here!
http://www.sylvandreams.co.uk/index.php?p=20