Not Responding after log in screen

[solaris1]

Well, I have tried updating my UO, and that didn't work. I am trying to come back to sylvan heart, and I know my account hasn't been deleted. UOgateway freezes up after I choose the shard and put my password in. Any one else have this problem or know how to fix it? Thanks in advance.

[Admin Acacia]

I have sent you a PM in response to the one you sent me.  I believe it is that you still have the old server IP address.  We have moved to a different server and you need to update that info.

[gyver]

Well, I have tried updating my UO, and that didn't work. I am trying to come back to sylvan heart, and I know my account hasn't been deleted. UOgateway freezes up after I choose the shard and put my password in. Any one else have this problem or know how to fix it? Thanks in advance.

I am also having problems. I get all the way to the screen where I select the guy I want to play and then get a micro bs error message "client.exe has encountered a problem and needs to close.  We are sorry for the inconvenience." Stupid windows. Any ideas ?

[Admin Acacia]

There is a post on this client crash.... This is from the Shard Basic section on getting connected.
Hopefully this will help you.

If you're using Windows XP and your client crashes immediately after startup, here are some instructions contributed by Damira

-Go to the sylvan heart settings in UO Gateway.
-Note the "directory" address there. This is where your client is located.
-Go to that client, right click, select properties.
-Go to "comptatibility", click the "run the program in compatibility mode for", and select Win98.
-Go back to gateway and lauch Sylvan Heart. No need to reset your patches.

[gyver]

There is a post on this client crash.... This is from the Shard Basic section on getting connected.
Hopefully this will help you.

If you're using Windows XP and your client crashes immediately after startup, here are some instructions contributed by Damira

-Go to the sylvan heart settings in UO Gateway.
-Note the "directory" address there. This is where your client is located.
-Go to that client, right click, select properties.
-Go to "comptatibility", click the "run the program in compatibility mode for", and select Win98.
-Go back to gateway and lauch Sylvan Heart. No need to reset your patches.

Get the same thing. It loads up on the pay sights ok. Let me try one more thing. nope that did not work ether. 

[Admin Acacia]

Oh, don't try and load up the pay UO.  Some have no problems but for many other, patching too far causes problems.  I don't know what to suggest. I don't know if Marlenus has other suggestions or not.

[gyver]

Oh, don't try and load up the pay UO.  Some have no problems but for many other, patching too far causes problems.  I don't know what to suggest. I don't know if Marlenus has other suggestions or not.

maybe dump it and reload it with out getting the uo patches? just get the gateway ones?

[Admin Acacia]

Yes, I would try that... uninstall UO, get ML from the file planet (I think) site, don't patch up to OSI, and Gateway and try coming in.